Frequently Asked Questions

General | AD Bulk Users | AD Bulk Contacts | AD Bulk Export | AD Find and Replace | True Last Logon | AD Photos

General FAQ

  1. I haven't received my software after payment, where is it?

  2. Do you accept Purchase Orders?

  3. Will I receive free updates and support (if I need it) after I purchase?

  4. How will I receive the software and licence?

  5. Understanding LDAP paths

  6. I have a question that has not been asked on this FAQ, who should I ask?

  7. Are the attribute names case sensitive?

AD Bulk Users FAQ

  1. What source can I import from?

    2.
  2. Do I need to use all the attribute names in my import file?

  3. I want to import into a Subdomain how should the LDAP path look?

  4. How do I set the Country/Region on the users address tab?

  5. Is it possible for the program to create an Organizational Unit?

  6. I am using Exchange 5.5, the Users mailbox isn't being created?

  7. Does the ODBC function of the program support MySQL?

  8. The attribute specified to the directory service is invalid.

  9. A device attached to the system is not functioning.

  10. How do I add multiple email addresses (proxyAddresses) for a user?

  11. How do I install the Exchange 2010 Management Tools?

  12. How do I install the Exchange 2007 Management Tools?

  13. How do I install the Exchange 2003 Management Tools?

  14. How do I configure the database for import instead of a CSV file?

AD Bulk Contacts

  1. After import some attributes such as description are wrapped in "quotes"?

  2. Can I add contacts with an external e-mail address that can be seen in the Exchange Global Adress List?

  3. How do I set the Country/Region on the Contacts address tab?

  4. Is it possible for the program to create an Organizational Unit?

  5. I am using Exchange 5.5, the Contact isn't being mail-enabled?

  6. Does the ODBC function of the program support MySQL?

  7. An invalid directory pathname was passed.

AD Bulk Export

  1. Can I export Terminal Services Settings?

  2. What permissions are required to export from Active Directory?

  3. When viewing exported CSV files in notepad or Excel I see question marks where accented characters should be, what's the problem?

True Last Logon

  1. Querying a large number of users on a large number of domain controllers is slow.